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Backup Plans

We appreciate that You may want the certainty of knowing that if products You buy are faulty they are covered for a specific time period.

When You purchase Back Up Plan, You are obtaining certainty as to the period of coverage and the remedy

You will receive and the convenience of having the repair and/or the replacement process managed for You by the Back Up Plan Administrator.

There are 2 types of Back Up Plan plans available covering mechanical or electrical failure: Replacement Cover Plans and Repair Cover Plans. Replacement Cover Plans are only available for
certain products costing $500 or less, provide a one- off replacement of Your purchase and cover commences 12 months after the date of purchase, or upon expiry of the original Manufacturer’s
Warranty, whichever occurs later. Repair Cover Plans are available on most products, provide a repair of Your purchase and cover commences upon expiry of the original Manufacturer’s Warranty.

The product may also be replaced in some circumstances (see Replacement Terms).

Back Up Plan is not an insurance policy, nor are We insurers. The plan is a warranty and service product supplied by Us in respect of products We sell.

Click to view the backup plan brochure.

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