Electrolux Save up to $1000 Promotion

Electrolux Save up to $1000 Promotion
Electrolux Save up to $1000 Promotion

Start Date: 26 July, 2019 - Ending Date: 2 December, 2019

1. Information on the offer and how to claim the offer form part of these Terms and
Conditions. Participation in this promotion is deemed acceptance of these Terms and
2. The Promoter is Electrolux Home Products Pty Ltd (“EHP”) of 163 O’Riordan Street,
Mascot NSW 2020 ABN 51 004 762 341 and its agents in the promotion, including
their officers, employees and agents (collectively called the “Promoter”).
3. The promotion commences on Friday 26th July 2019 and closes at 11.59pm AESDT
on Monday 2nd December 2019 (“Promotional Period”). Redemptions will be open
from Friday 26th July 2019 to Friday 31st January 2020 (“Redemption Period”)
4.This promotion is only open to Australian residents 18 years or over, who purchase
an Electrolux steam oven (models detailed in clause 6 below known as “Participating
Products”) plus any 2 other products from the Electrolux oven, cooktop, rangehood,
dishwasher or refrigeration range in a single transaction (models detailed in clause 6
below known as “Participating Products”) to the combined value of $2500 or higher
from any participating Electrolux Retailer (“Participating Retail Stores”) during the
Promotional Period for domestic use by that purchaser only at a residential address.
5. Employees (and their immediate families) of the Promoter, participating sales
agents and agencies associated with this promotion are ineligible to claim. Immediate
family means any of the following: spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, step-parent, grandparent, stepgrandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st
6. To be eligible a customer must purchase one of the following steam oven models
(Participating Products):
Electrolux MF Oven with Steam
Electrolux Electric Upright with
Steam Function
7.And the customer must also purchase at least 2 of the following product models
(Participating Products):
Electrolux MF Oven with
Steam Function Electrolux Canopy Hood
EVEP614DSD Electrolux Slide-out Cooker
EVEP618DSD Electrolux Dishwasher
Electrolux Electric Upright
with Steam Function ESF6767KXA
EFEP915SB Electrolux Single Door
EFEP916DSD Electrolux Two Door
Refrigeration Top Mount
Electrolux Induction Cooktop ETE5407SB
EHI635BD Electrolux Two Door
Refrigeration – Bottom Mount
Electrolux Gas Cooktop Electrolux French Door
EHG955SD Electrolux Trim Kits
Electrolux Combi Microwave ETK7000 & ETK7000D
EMB2529DSD ETK7070 & ETK7070D
EVEM645DSD ETK7080 & ETK7080D
EMF5259DSD ETK8000 & ETK8000D
Electrolux Warming Drawer ETK8080 & ETK8080D
EWD1402DSD Electrolux Trim Kits
8. The Promoter does not guarantee that all Participating Products will be available for
purchase throughout the Promotional Period.
9. For the purposes of these Terms and Conditions, the following definitions apply:
‘Purchase’ means order placed and payment made in full for the Participating Product
during the Promotional Period from an Australian participating authorised Electrolux
‘Australian participating authorised Electrolux dealer’ means only retail partners of
EHP (including online retail partners) approved by EHP;
“Purchase” does not include:
(i) Rental payment plans with a term of less than 18 months;
(ii) Orders not paid in full;
(iii) Commercial or business transactions; or purchases made for commercial or
business purpose; or purchased in a business name;
(iv) Second hand products;
(v) Electrolux staff and the staff’s immediate family purchases;
(vi) Purchases made in conjunction with any other promotion;
(vii) Purchases made directly from EHP Pty Ltd; and
(viii) Purchases made through any unauthorised retailer.
10. The Promoter recommends that prior to purchasing a Participating Product the
customer verifies that the retailer is authorised to participate in this Promotion.
11.Every valid claim received during the Redemption Period will receive a cashback of
the amount below depending on the combined purchase price for all the Participating
Products purchased. The maximum cash back on the combined purchase price for all
the Participating Products purchased can only be $1000.
Purchased Amount Cashback Value
$2,500 – $3,999 $300
$4,000 – $5,999 $500
$6,000 – $8,999 $750
$9,000 and above $1,000
The cash back will be awarded in the form of a payment via EFT transfer to a
nominated bank account or to a designated credit card only. The claimant must
nominate their chosen payment method when submitting their claim online.
12. Only 1 claim per person (with a maximum also of 1 claim collectively by all
persons in any one household) is permitted in accordance with the claim
13. Claimants should allow 6-8 weeks for payment of their cash back from the end of
the Redemption Period.
14. To claim the cashback, the claimant must complete the official claim form at
www.electrolux.com.au/promotions including their first name, last name, contact
phone number, complete delivery address, nominated email address, Electrolux
product model number and serial number, purchase receipt number, purchase receipt
date and store of purchase. Claims must be received by 5pm AESDT on Friday 31st
January 2020 (end of Redemption Period). No claims will be processed after this date.
If a claimant is unable to provide the serial number of the Participating Product
purchased at the time of submitting the online claim form, the claim will be accepted
for consideration, however, the claimant must provide the serial number to the
Promoter within 90 days of the end of the Promotional Period (Tuesday 25th February
2020). Such claimants will be sent an email by the Promoter providing them with
information on how to submit their serial number.
15.This is an online redemption only. Once the claim form has been submitted, the
claimant will be instructed online to scan and upload their purchase receipt OR send
their photocopied purchase receipt and printed online claim form in a stamped
envelope to “Electrolux Steam Package Cashback”, PO Box 614, Eastern Suburbs
Mail Centre, NSW 2004 for validation. All purchase receipts must be received by the
Promoter no later than 5pm on Friday 14th February 2020. No responsibility is
accepted by the Promoter for late, lost or misdirected mail. Purchase receipts received
after this date will render the claim invalid. All claims must be made by the actual
purchaser of the Participating Product as evidenced by the purchase receipt. Claims
by any other person will not be accepted. Please refer to the ‘How to claim’
instructions online for more details.
16. The Promoter reserves the right, at any time, to verify the validity of claims and
claimants (including a claimant’s identity, age and place of residence) and to disqualify
any claimant who submits a claim that is not in accordance with these Terms and
Conditions or who tampers with the claim process. Failure by the Promoter to enforce
any of its rights at any stage does not constitute a waiver of those rights.
17. If a claimant has not received their purchased item from their retailer, at time of
payment, claimants are still eligible for the cashback if they have paid in full within the
promotional period. Purchases or claims showing incomplete payment for the
participating products will not be accepted. The claimant MUST however lodge a claim
before the end of the redemption period.
18. Incomplete, indecipherable or illegible claims will be deemed invalid.
19. The Promoter’s decision is final and no correspondence will be entered into.
20. The claimant must retain their original purchase receipt as proof of purchase.
Failure to produce either the original or a copy of the purchase receipt when
requested may, in the absolute discretion of the Promoter, result in invalidation of the
claimant’s claim and forfeiture of any right to the cashback.
21. The claimed cashback is not transferable or exchangeable & is not redeemable at
the point of purchase.
22. The Promoter accepts no responsibility or liability in relation to any delay in
satisfying any claim for the cashback.
23. Any cost associated with accessing the Promoter’s website for the purpose of
making a claim is the claimant’s.
24. The use of any automated entry software or any other mechanical or electronic
means that allows an entrant to automatically enter repeatedly is prohibited and will
render all entries submitted by that entrant invalid.
25. The Promoter makes no guarantee of the availability of its web services and will
not be held responsible for interruption of service that may interfere with the ability to
participate in the Promotion.
26. The Promoter is not responsible for any problems or technical malfunction of any
telephone or network or lines, servers or providers, computer equipment, software,
technical problems or traffic congestion on a mobile network, or any combination
thereof, or any other technical failures including any damage to a claimant’s or any
other person’s mobile device or computer related to, or resulting from, participation in
this promotion or the downloading of any materials related to this promotion.
27. If there is an event beyond the promoter’s control which causes an interruption to
its processing of the promotion the Promoter reserves the right to cancel, terminate,
modify or suspend the promotion subject to any written directions from a relevant
Regulatory Authority.
28. Caution: any attempt to deliberately damage the Promoter’s promotional website
or the information on the website, to cause malicious damage or interference with the
normal functioning of the website, or to otherwise undermine the legitimate operation
of this promotion may be a violation of criminal and civil laws. Should such an attempt
be made, whether successful or not, the Promoter reserves the right to seek damages
to the fullest extent permitted by law. If the Promoter suffers loss or incurs any costs in
connection with any breach of these conditions of entry or any other legal obligation
by entrant claimant, the claimant agrees to indemnify the Promoter for those losses,
damages and costs.
29. The Promoter will not be responsible for any incorrect, inaccurate or incomplete
information communicated in the course of, or in connection with, this promotion if the
deficiency is occasioned by any cause outside the reasonable control of the Promoter.
30. The Promoter reserves the right to reclaim the cashback from any claimant, if the
initially purchased Participating Product is returned after the claim has been
processed and fulfilled (other than for warranty reasons). This clause does not limit or
affect the claimant’s rights with regards to warranties on the Participating Product
either from the manufacturer or implied by legislation.
31. If for any reason this promotion is not capable of running as planned because of
infection by computer virus, bugs, tampering, unauthorised intervention, technical
failures or any other causes beyond the reasonable control of the Promoter which
corrupt or affect the administration, security, fairness, integrity or proper conduct of
this promotion, the Promoter reserves the right in its sole discretion to cancel,
terminate, modify or suspend the promotion, subject to any written directions from a
regulatory authority made under applicable State or Territory legislation.
32. Nothing in these Terms and Conditions limits, excludes or modifies or purports to
limit, exclude or modify any provision of relevant legislation including the Competition
and Consumer Act and the Australian Consumer Law in the Commonwealth, State
and Territories of Australia (“Non-Excludable Guarantees”).
33. Except for any liability that cannot be excluded by law, the Promoter (including its
officers, employees and agents) excludes all liability (including for negligence) for any
personal injury or any loss or damage (including loss of opportunity) whether direct,
indirect, special or consequential, arising in any way out of the Promotion, including,
but not limited to, where arising out of the following: (a) any technical difficulties or
equipment malfunction (whether or not under the Promoter’s control); (b) any theft,
unauthorised access or third party interference; (c) any claim or cashback that is late,
lost, altered, damaged or misdirected (whether or not after their receipt by the
Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any
variation in offer value to that stated in these Terms and Conditions; (e) any tax
liability incurred by a claimant; or (f) use of a cashback.
34. All claims and any copyright subsisting in the claims become and remain the
property of the Promoter. The Promoter collects personal information about claimants
to include claimants in the promotion. If the personal information requested is not
provided, the claimant may not participate in the promotion. By participating in the
promotion and opting in at the point of product registration, each claimant also
acknowledges that a further primary purpose for collection of claimants’ personal
information by the Promoter is to enable the Promoter to use the information to assist
the Promoter in improving goods and services and to contact claimants in the future
with information on special offers or provide claimants with marketing materials via
any medium including mail, telephone and commercial electronic messages (SMS
(Short Message Service), MMS (Multimedia Message Service), IM (Instant
Messaging) and email) or any other form of electronic, emerging, digital or
conventional communications channel whether existing now or in the future. The
Promoter may share information with its Australian related companies and
promotional partners who may contact claimants with special offers in this way. By
entering the promotion and opting in at the point of product registration, each claimant
agrees that the Promoter may use claimants’ personal information in this manner.
Claimants can also gain access to, update or correct any personal information by
contacting the Promoter via email at promotions@electrolux.com.au. All personal
information will be stored at Consortium Clemenger of 1 Basalt Road, Pemulwuy,
NSW 2145. A copy of the Promoter’s Privacy Policy in relation to the treatment of
personal information collected may be obtained by contacting the Promoter.
35. LAY-BY-CLAUSE Please note that only lay-bys that have been initiated within the
Promotional Period and paid in full by the end of the Promotion Period (and redeemed
during the Redemption Period) are eligible for the cashback.
36. PLEASE NOTE: Purchasers of Participating Products (see clause 6) models for
Government and Commercial contract sales, second quality (T2), and auction goods
are excluded from this promotion. SECOND QUALITY GOODS (T2) means products
bearing Serial Numbers with the prefix “A”, “B” or “C”.

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